Booking and paying
These terms and bookings are indicative of the terms and conditions that accompany your booking form. Please read your booking form closely. In case of conflict, the printed terms accompanying your holiday booking take precedence.
Of course, we would say this, we are a holiday company but also Lake Garda is one of the most popular holiday destinations for Germans, Italians and British people and we are getting increasing interest from Czech, Hungarian and even Russian clients so hotel and apartment spaces for July and August fill very quickly.
How to Book and Pay
1. Holiday type
First you need to decide what sort of holiday you would like, and when:
- Sailing or windsurfing course or rental package with accommodation
- Activity holiday with a base in or near Navene
- Accommodation only with option to book activities once you arrive
- Only a sailing course or rental package
- Something specialized like assistance with a group
Then what type of accommodation would you like, and where? … and any preference for a specific hotel or apartment
3. Let us know
Finally, contact us by email or booking form to record your requirements
Please give us time to find accommodation (if required) – by July it’s probably already booked up!
We will acknowledge your request within 24 hours and advise you of likely time to confirm accommodation or course dates.
4. Confirm and pay
Once we have emailed you with a package that meets your requirements you should confirm this to us and we will invoice you.
You should then confirm your acceptance of the holiday or service by paying a 10% deposit through bank transfer to our bonded account or through the Barclays online payment gateway below (not bonded).
Unless otherwise agreed by us in writing, the full and final payment must be received eight weeks before your arrival date.
Please do not make any payments until we have invoiced you.
5. Making payments
You can make partial payments at any time, after receiving your invoice but please always quote the holiday reference number
The holiday reference number has 6 characters and takes the form of xxabYY (xx is the year number e.g. 18, ab are your initials and YY is a code for our use)
Europa Holidays Ltd
c/o Michelmores LLP
EXETER EX2 5WR
Sort code: 20-30-47
Account: 4019 3984